Flight Booking
Search, fare rules, revalidation, booking, payment, ticketing, PNR, refund, void, reissue, SSR, and ancillaries.
AIR-MODULE
OTA Platform Development
Launch a modern online travel platform.
Trip Tech develops B2C, B2B, and hybrid OTA platforms that connect travel content, booking journeys, payments, customer accounts, servicing, operations, and reporting.
B2C OTA
B2B OTA
Hybrid Distribution
White-Label Ready
LIVE BOOKING FLOW
Flights
Hotels
Packages
Dubai, DXB
Dhaka, DAC
24 Aug
1 Adult
AIR
DXB → DACDirect · Fare rules available
SELECTValidated fare
NDC
DXB → DAC1 stop · Baggage included
SELECTBranded offer
LCC
SHJ → DACDirect · Ancillaries available
SELECTLow-cost content
Customer Journey
A clear booking experience from search to confirmation.
Every step should help the user understand the product, trust the price, complete payment, and manage the booking after purchase.
Search
Destination, dates, travellers, and product criteria.
Compare
Fares, schedules, rooms, inclusions, and policies.
Select
Choose the most suitable offer and options.
Review
Confirm details, rules, baggage, and total price.
Traveller
Enter passenger or guest information accurately.
Pay
Complete secure payment and transaction validation.
Manage
Access confirmation, servicing, and support.
Core Modules
Everything the platform needs to sell and operate travel.
The final module set depends on your business model, supplier access, target market, and operating structure.
Hotel Booking
Property content, room and rate selection, pricing, booking, cancellation, vouchers, supplier mapping, and reporting.
STAY-MODULE
Payments
Gateway connectivity, cards, wallets, local methods, transaction states, refunds, payment failure handling, and reconciliation.
PAY-MODULE
Customer Accounts
Profiles, saved travellers, booking history, invoices, support requests, preferences, loyalty, and communication settings.
USER-MODULE
Booking Management
View bookings, confirmations, ticket details, cancellation rules, changes, refund requests, and support status.
TRIP-MODULE
Operations and Support
Booking queues, ticketing, refund, reissue, support cases, ownership, service-level tracking, and audit history.
OPS-MODULE
Admin Control
Suppliers, markups, users, roles, bookings, payments, content, campaigns, policies, reports, and business configuration.
ADMIN-MODULE
Reporting
Sales, bookings, users, suppliers, payments, operational workload, profitability, exceptions, and management KPIs.
DATA-MODULE
Platform Value
One experience for customers. One control center for the business.
CUSTOMER EXPERIENCE
Clear, fast, and trustworthy booking journeys.
Customers need to understand what they are buying, what it costs, what is included, and what happens after payment.
- Simple search and comparison
- Transparent total pricing
- Clear rules and inclusions
- Mobile-first checkout
- Booking confirmation and trip management
- Accessible post-booking support
BUSINESS CONTROL
Operational and commercial control behind every booking.
The business needs visibility and control across suppliers, pricing, bookings, payments, servicing, users, and reports.
- Supplier and content configuration
- Markup, commission, and service fees
- Booking and payment monitoring
- Refund and reissue workflows
- Role-based access and audit history
- Operational and financial reporting
Admin and Operations
Manage the platform from one connected control center.
The admin layer should support daily operations, management decisions, financial control, and business configuration without requiring technical support for every change.
Supplier management
Markup and commission rules
Booking and payment monitoring
Refund and reissue queues
User and role management
Content and campaign control
Audit and activity history
Operational and finance reports
OTA Management Dashboard
SYSTEM VIEW
BOOKINGSLive Queue
PAYMENTSTracked
SERVICEAssigned
REFERENCEPRODUCTSTATUSOWNER
BKG-24081FlightConfirmedAuto
BKG-24082HotelPendingOps
BKG-24083FlightRepriceTicketing
BKG-24084HotelConfirmedAuto
Platform Architecture
Built in layers for control and long-term growth.
A modular structure helps you add products, suppliers, markets, channels, and automation without rebuilding the full platform.
01
Experience Layer
Customer web, mobile, agent portal, corporate portal, and admin interface.
FRONTEND
02
Product Layer
Flights, hotels, packages, transfers, activities, insurance, visa, and future products.
MODULAR
03
Booking and Servicing Layer
Validation, reservation, payment, confirmation, ticketing, cancellation, refund, and changes.
WORKFLOW
04
Commercial Rules Layer
Markup, commission, fees, promotions, credit, policy, market, and user-specific rules.
CONTROL
05
Integration Layer
GDS, NDC, LCC, airlines, hotels, payments, communication, accounting, and analytics.
CONNECT
06
Data and Reporting Layer
Bookings, transactions, users, operations, audit, finance, and management information.
MEASURE
Business Models
Configure the platform around how you sell travel.
The same technology foundation can support different customer types, pricing models, channels, and operating structures.
MODEL-01B2C OTA
Direct customer booking with public pricing, customer accounts, payment, promotions, and post-booking support.
MODEL-02B2B OTA
Agent distribution with registration, wallets, credit, pricing rules, commissions, statements, and operational control.
MODEL-03Hybrid Platform
B2C and B2B channels on one shared product, integration, operational, and reporting foundation.
MODEL-04White-Label Network
Branded portals for agencies, partners, corporate clients, or market-specific distribution channels.
Delivery Roadmap
From business model to production launch.
Scope, integrations, certification, content, payment access, and operational readiness determine the final delivery plan.
Discovery
Business model, users, products, suppliers, payments, markets, and operating requirements.
Product Design
User journeys, information architecture, interfaces, admin controls, and service workflows.
Development
Frontend, backend, admin, business rules, reports, integrations, and platform configuration.
Testing
Search, pricing, booking, payment, confirmation, servicing, user access, and failure scenarios.
Launch and Scale
Deployment, training, monitoring, support, supplier expansion, product growth, and optimization.
Common Questions
Planning an OTA platform.
The right plan starts with your commercial model and supplier access, not with a generic feature list.
Can Trip Tech build both B2C and B2B platforms?
Yes. The platform can support a customer-facing B2C channel, an agent-facing B2B channel, or both on one shared technology and operational foundation.
Which travel products can be included?
Flights and hotels are common starting products. Packages, transfers, activities, insurance, visa services, and other travel products can be added based on supplier access and business requirements.
Can the platform connect to GDS, NDC, and airline APIs?
Yes. Integration scope depends on your supplier agreements, credentials, technical documentation, certification requirements, and the servicing capabilities provided by each supplier.
How is the project timeline determined?
The timeline depends on product scope, interface complexity, integrations, certification, payment access, content readiness, testing, and whether the project uses an existing product foundation or a custom build.
Does Trip Tech provide maintenance and support?
Maintenance, supplier updates, issue resolution, monitoring, product improvements, and ongoing development can be structured through a support agreement or dedicated product team.
Build your OTA platform with Trip Tech.
Share your target users, products, suppliers, payment requirements, markets, current systems, and launch objectives. We will help define the right platform structure.